Jaime Carrera Troncoso

Software Engineer / Engineering Manager

jaime@graft.codes

I am a highly skilled software engineer with 10+ years of experience, currently based in Ciudad de México, seeking a remote position in the tech industry.

I have extensive experience working with startups and building strong backend teams from scratch.

Throughout my career, I have gained proficiency in a variety of programming languages and tools, working mainly on Python and the framework Django and the different technologies behind them, such as Postgresql, AWS and Docker.

At Cornershop, I played a key role in defining team responsibilities, project scopes, and headcounts, while also mentoring and leading my team members. I am familiar with agile software development practices and remote team management, and am always striving to improve my skills and knowledge in these areas. I am committed to writing high-quality code and fostering a healthy, productive team environment, and have a proven track record of delivering results.

I have always been passionate about how (and why) things work. The need to understand the ways of the world. I have a fixer brain. I like to make sure that given a specific problem, we can find the best solution and implement it.

On a personal note, I have listened to music for as long as I remember, making me a big music fan, collector (in many forms, digital and physical) and a concert photographer.

Experience

2023 - Present

Senior Software Engineer at Examedi

• Examedi - Operations Team.

Engineering Manager

• Leading a team of 10 engineers, driving project delivery and implementing best practices to enhance team performance and product quality.

2023

Software Engineer at Uber

• Uber Eats - Merchant Operations Platform.

2015 - 2023

Software Engineer and Engineering Manager at Cornershop by Uber (cornershopapp.com).

At Cornershop I worked in many initiatives such as:

• Customer Service
• Design and implementation of the Post Sales application.
  • System that let Customer Service agents create Orders on behalf of customers.
• Continuously improving the customer service backoffice and payments tools.

• CRM
• Typeform surveys connected to the backend using webhooks.
• Personalized post checkout cards.
  • Letting customers have personalized messages after checking out.

• Risk and Payments
• Implementation and improvements of the risk engine.
  • That way Cornershop minimized the risk of having fraudulent customers place risky orders.
• Improvements of the different payments platforms implementations.
• Design and implementation of a customer risk platform for risk and customer service agents.
• Design and implementation of the customers billing app for Mexico.
  • Letting customers have their fiscal bill of the services provided by Cornershop.

• Catalog
• Design and implementation of the variable weight property for products.
  • Letting customers buy items by packages that had variable weight, for example, a tray of strawberries.

• Cornershop Pay
• Implementation of the Cornershop Pay platform at different key stores in Mexico.
  • Enabling Shoppers to have faster checkout at popular stores.

• Inventory
• Design and implementation of the Inventory platform for Cornershop.
  • Leading the Inventory tech team to develop a new app, enabling Shoppers to have simpler supply access and sampling products delivery.
• Engineer Manager of the Inventory Tech Team.

• Others
• Interview Engineer candidates for working at Cornershop.
• Mentor different new engineers for their Cornershop onboarding.

2009 - 2015

Software Engineer at Penta Analytics, Chile

• Design and implementation of Penta Analytics project management software.
• Web solutions for Penta Analytics customers.

2013  - 2014

Researcher at Niclabs Chile (niclabs.cl)

• Design and implementation of a Video Streaming QoE Platform.

Education

2003 - 2014

Universidad de Chile - Departamento de Ciencias de la Computación (dcc.uchile.cl)

• Bachelor of Science in Computer Science & Engineering.